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Code of Ethics and Responsible Practices
The Group’s Board of Directors has developed this Code of Ethics and Responsible Practices to give all employees guidance on the values and principles that underpin our business activities. This Code is the highest internal standard for the Principles, Values and Behaviours that must govern the exercise of our activity within the Group. The work, individual and collective, of all the members of the company shapes our corporate culture and is a key part of how we work together and the success of the company..
Furthermore, this Code allows us to show our suppliers, customers, partners and society in general the philosophy and culture ingrained in DFGRUPO, underscoring our commitment to ethics and compliance with the law.
DOWNLOAD OUR CODE OF ETHICS
Reporting Channel
Since its foundation, DFGRUPO has been committed to transparency and information. Accordingly, we have implemented an appropriate channel for reporting, anonymously or confidentially, any alleged irregularity or act contrary to the law or to the Group’s internal rules of which you become aware, with the assurance that such reports will be treated in strict confidence and that you will be fully informed of the progress of the investigation. You may report your concern to the email address
In the event of an irregularity being identified, the governing body will be informed and it will be reported to the competent authority.
All with the assurance that reports will be treated in strict confidence and that there will be no negative consequences whatsoever for the reporting person.
DFGRUPO employees can access the manuals on the General Internal Reporting System Policy and the Procedure for Handling Reports received through the system on the Intranet.
⇨ See Spanish Law 2/2023, 20th of February (Spanish)
Whistleblower form:
If you have spotted any malpractice in our company you may inform us by using the following form:
Compliance
As a sign of its commitment to transparency and the fostering of a corporate ethical culture, DFGRUPO has a criminal risk management system to promote the performance of its activity in accordance with the Group’s values, compliance with regulations and the prevention of crime and offences within the Group.
The Board of Directors has approved an internal regulation that includes guidelines for identifying, analysing and assessing criminal risks, an organisational model, a system manual and a risk matrix setting out the guidelines for compliance, which is intended to govern the conduct of the company and its employees, customers, suppliers and collaborators.
Similarly, a compliance officer and an ethics committee have been appointed, comprising specialised internal staff and external advisors with expertise in risk management systems, action plan design and auditing to ensure compliance with corporate ethical obligations and risk prevention.
In short, the aim is to encourage ethical practices in the market and respect for the criminal liability regime by training employees, identifying and assessing criminal risks and carrying out internal audits, with the commitment of the Board of Directors.
DFGRUPO employees can access the manuals and documents of the system when logged in to this website.